Privacy Policy for Fluffin' It Grooming
At Fluffin' It Grooming LLC, we are committed to protecting the privacy of our clients and their personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our cat grooming services and website.
1. Information We Collect
We may collect the following types of information when you use our website or services:
- Personal Information: This includes your name, contact details (email, phone number), and home address when booking grooming services or making inquiries.
- Pet Information: We collect information about your pet, such as its name, breed, health conditions, and grooming history.
- Payment Information: When you make payments for services, we may collect billing information, though we do not store credit card details—this is processed securely by third-party payment providers.
- Website Usage Data: We may collect technical data such as IP addresses, browser type, and interaction with our site to improve user experience.
2. How We Use Your Information
- We use the information collected for the following purposes:
- To provide and manage our cat grooming services.
- To communicate with you regarding appointments, confirmations, and service updates.
- To process payments and handle billing inquiries.
- To improve the functionality of our website and enhance customer experience.
- For promotional purposes, with your consent, we may use images or videos of your pet on our website or social media platforms (as outlined in our Terms and Conditions).
3. Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:
- Service Providers: We may share information with third-party service providers (e.g., payment processors) who assist us in delivering services.
- Legal Obligations: We may disclose your information if required to comply with legal obligations or to protect our rights and safety.
4. Data Security
We take the security of your personal information seriously and implement a variety of measures to ensure its protection. These include:
- Encryption: All sensitive information, such as payment details, is encrypted during transmission using Secure Sockets Layer (SSL) technology.
- Access Control: Access to your personal data is restricted to authorized personnel who are required to keep the information confidential.
- Data Storage: Personal information is stored on secure servers that are protected against unauthorized access, using firewalls and other security technologies.
- Third-Party Security: When working with third-party service providers (such as payment processors), we ensure that they also employ robust security measures to safeguard your data.
While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we work hard to protect your data, we cannot guarantee its absolute security. If you have any concerns or suspect a security breach, please contact us immediately.